Even though the hosting service supplied by the different companies is nearly identical, every provider has got their own platform with its own modifications and different ways to accomplish given things. In situations like this, an enormous knowledge base would be quite useful both for people with zero practical experience and for technically experienced users who will sooner or later find out how particular procedures are performed, but will waste some time in the meantime. The objective of such a knowledge base is to make the service quick and easy to use, sparing users time and energy. The result is more contented customers, since they can swiftly find the information they desire, and substantially less work for the tech support team representatives, because typically the majority of the questions and issues that clients have got are already enumerated in the knowledge base. On the condition that the articles themselves are well-written and encompass more topics, you will be able to find out more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Shared Web Hosting

Our shared web hosting plans come with an elaborate knowledge base where you can find info about all the difficulties that you may possibly confront and their solutions. You can discover how to create and manage a mailing list, how to use an .htaccess file, or how to proceed in case the settings of your email client are accurate, but nonetheless you are unable to send emails, for example. We’ve done our best to be as comprehensive as possible and to encompass all the available options so as to save you time and to provide you with different solutions for any problem. The knowledge base comprises educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will let you in on the features and functions of the Hepsia Control Panel. You can find relevant articles about particular features and functions in each Control Panel section, whereas if you wish to browse through the complete archive of articles, you can visit the all-encompassing Help section.

Extensive Online Documentation in Semi-dedicated Hosting

We’ve prepared an in-depth online knowledge base for all our present and potential clients, so if you buy a semi-dedicated server plan from our company, you’ll be able to find any information that you are looking for at any moment. We’ve got an enormous number of informational articles, which will help you better understand what is happening in your semi-dedicated server account – "What is PHP?" and "What are file access permissions?" are just two instances. Our instructive manuals will help you do anything you want – extract an archive, import a MySQL database, redirect a domain name, etc. Besides, we’ve also got troubleshooting guidelines, which will allow you to discover what spurs a given problem and the potential solutions for it. If you aren’t able to send e-mail messages or your domain returns a 500 Internal Server Error message, for example, you can examine our knowledge base and repair the issue instantly. The articles can be accessed through each section of the Control Panel, as well as through the all-inclusive Help section.