A 99.9% Server Uptime
The major benefit of creating your own shared web hosting system is that you do not need to be worried about compatibility – you configure a particular set of software tools in such a manner as to work with a defined set of hardware components. The end result is something significantly more steady and dependable, since there are less potential risks of failure. We’ve built our cloud hosting system atop proven hardware parts plus a significantly customized version of SELinux in order to set up a totally risk–free environment for your own websites.
That is the reason why, with each of our Linux shared web hosting packages plans we give you a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
When you set up your own cloud hosting platform, it is vital to also build your own network infrastructure. That’s the reason why we built a custom–configured internal network in each one of our data center facilities. Based on top–drawer Juniper switches and routers, our internal network allows for amazingly fast data transfer speeds and is completely redundant.
In this way, you will take advantage of a 99.9% network uptime in our USA datacenter, in our United Kingdom datacenter, in our datacenter Finland, in our Eastern Europe datacenter as well as in our Australian datacenter, irrespective of which web hosting plan you’ve opted for.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you are not pleased with our hosting services, or if you think that they are inadequate, or if you decide that you need to use a Linux VPS packages instead of a cloud hosting plan – we will give you a full refund, no questions asked.
All domain name registrations are non–refundable, but you’ll continue to have full control over your domain names even when you delete your account with us.
24/7 Technical Support
In the event that you own a hosting company, your technical support engineers are of key importance. That’s the reason why we’ve cautiously chosen a very skillful group of techs, each with lots of years of training behind his back. Thanks to them, we offer 24x7 support with each of our web hosting packages.
And not just that, our company offers a 1–hour response time guarantee. All technical support requests are answered in under 60 minutes and our average response time is less than twenty minutes!