Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • The Help section integrated into CaFW Web Hosting’s Web Hosting Control Panel offers a collection of help articles and regularly asked questions. Aimed at resolving any common problem that you may possibly chance upon, they are contributed by our support team of accomplished technicians.

  • Top quality support service

  • Instructional Videos

  • If you would like to watch how a task is completed or how a problem is solved, rather than just reading about it, check out our compilation of instructional video tutorials. They cover a variety of topics and will help you swiftly understand how to work with the Web Hosting Control Panel.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7 help desk support service and a 60–minute ticket response guarantee. Our professional tech support engineers will be available to you 24–7–365 to reply to your queries and to sort out any issue that you may possibly have. Just send a technical support ticket from the Help Center section and we will respond straight away.