Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Providing top quality support promptly is our high priority, so we back up each Linux shared web hosting packages plan with a 1–hour ticket reaction warranty. Once you fill in a ticket or send us a message, our user customer assistance crew will do all they could do to present the most adequate answer to your problem and to offer you assistance promptly.

  • Top quality support service

  • A Top–quality Support Service

  • Our technical support service is provided by a crew of qualified consultants that are able to answer to your questions asap. You could communicate with the tech support team team by starting a tech support ticket from your Web Hosting Control Panel or by posting us an email. On business days, you may also contact us on the telephone or take advantage of the online chatting option.

  • Intuitive help center

  • An Intuitive Help Section

  • If you require help while working within the Control Panel, you are able to always press the Help key and pick your problem in the variety of content articles that will show up. We have also turned almost all articles and reviews into video tutorials. The collection of movies will come up if you click on the Videos option located on the top right.