1 hour ticket response
Timeliness is our prime priority and that is why we’ve got a team of knowledgeable technicians who are prepared to provide a fast reply to any question that you could possibly have. Simply submit your support ticket from your Web Hosting Control Panel and we’ll respond back to you within sixty minutes at the latest. As a matter of fact, we strive hard and aim for a twenty–minute customer support ticket response time.
An Excellent Customer Service
Our technicians have huge experience in the Linux shared web hosting packages sphere and are practiced enough to find a fast answer to your problem. If, however, the situation at hand is not within the competency of a support engineer, the customer support ticket will be sent to a programmer or sysadmin for further assistance.
An Easy–to–Navigate Help Center Section
To help you get a quick suggestion on how you can use a specific service, we have incorporated a really user–friendly Help Center section in the Web Hosting Control Panel. You can browse through an extensive selection of web hosting account management articles and website administration articles, check our F.A.Q. archive or watch our instructional video tutorials.